The Fitz Guarantee
WHO WE ARE
We work for you, not the insurance company. That is a very important distinction from what you may have experienced in the past. Our goal in every case is to provide you with the best coverage possible. We will do that through partnerships with insurers who are known to provide excellent coverage at very competitive premiums.
WE ARE HANDS ON
When you call our office, someone will pick up the phone. You called looking for answers and 99%+ of the time you will get a real person to help you immediately. If everyone in our office is on the phone the answering service will be there for you. We also have an after hours answering service with emergency response readiness.
INSURANCE COMPANIES
We have hand-picked best-of-breed companies that cater to our clients’ needs. From fast and quick claims service to online billing and payment options, we have made sure that these companies are proactive when it comes to what you need when you need it on a timely basis.
Our companies are financially strong with excellent reputations and are client centric when it comes to service.
OUR STORY
Stephen E. Fitzgerald and Fitzgerald Insurance Agency have been providing insurance and financial services to New England clients for over 40 years. Since 1975, we have been lucky to service and sell all the unique and special products our clients require in a full service insurance agency.
We will create a comprehensive insurance plan based on your needs and requirements.
We will do so with coverages that you require to go along with very competitive premiums you demand to save you money.
CLIENT RESPONSIVENESS
At Fitzgerald Insurance Agency we build long term relationships with each and every client. Our long history of satisfied clients is evidenced by the fact that virtually 100% of our new clients are referred to us from current clients.
Our website is an extension of our goal to provide service when you need it. Our phone system will allow you to notify us of an emergency 24/7. You will know our staff by their first name and we will know yours.
SPECIAL HOURS
We take the client concept even further by offering special hours. We open early (8:30 AM) and close late (5:30 PM). If these hours don’t fit your schedule, we make house calls, schedule night time appointments, and will visit you at work if that is what it takes to help you with your insurance requirements and needs.
OTHER BENEFITS
- Our office is fully automated to provide you with the fastest possible answers to all your insurance and billing questions. Thru our web site you will have 24/7/365 service available to you at all times.
- In most cases we can settle claims quickly by paying most claims right from our office with our Quick Check service for Homes, Auto, and your Business.
- We work closely with other professionals such as lawyers (estate, wills, corporate), Certified Public Accountants (personal and business), Financial Planners ( personal and business).